The University of Tennessee, Knoxville

Leadership & Management Development

Haslam College of Business

Advanced Front Line Leaders Program

The Advanced Front Line Leaders Program is the next step for front line leaders in their leadership development as they build upon the learnings of the Leadership Skills for Front Line Leaders program. Nearly half of all new leaders fail – not because of ability or effort, rather because they haven’t been equipped to succeed. They are usually selected from among their peers to lead a group, team or a shift. While they have mastered the technical side of the job, leading people is an entirely different matter.

Participants who have completed the Leadership Skills for Front Line Leaders program have learned communication, conflict resolution, providing feedback and time management skills. The Advanced Front Line Leaders Program builds on those skills and presents new topics such as building a network, presentation skills, understanding the differences in generations, understanding their contributions and impacts on their organization’s bottom line, handling workplace nuisances and much more. Front line leaders completing this program are prepared to effectively lead their unit or move into positions of increasing responsibility.

Prerequisite: Participants must have attended The Leadership Skills for Front Line Leaders Program in order to register for this program.

Key Benefits

The program places strong emphasis on practical, applied content using experiential and interactive learning methods. We’ll use discussion, exercises, and role-plays in addition to the simulation to reinforce the key learning objectives.

By attending this program, participants will:

  • Learn techniques to inspire great performance
  • Understand how to build a network
  • Hone presentation skills
  • Understand generational differences and how that’s reflected in the workplace
  • Gain a basic understanding of financial performance and instruments
  • Complete a custom skills evaluation (Ambio 360) to recognize individual strengths and weaknesses
  • Develop a personal change plan that include follow-ups one and two months after program completion

Intended Audience

This program builds upon the learning of the Leadership Skills for Front Line Leaders program, which is a prerequisite to attend this program.

Duration & Dates

3 days

October 25-27,2017


Elaine Seat, Ph.D., PE, has over 15 years of experience consulting, teaching and developing leadership skills for professionals. Prior to her appointment as a professor, she spent over 20 years in industry as an engineer, project and program manager and engineering manager. Elaine has her doctorate in sport psychology, emphasis in technical performance, and master’s and bachelor’s degrees in mechanical engineering. Elaine is a faculty member in the Management Department.

Lynn Youngs, MBA, has held multiple, executive-level positions in early-stage technology and healthcare organizations, as well as in publicly traded manufacturing and retail businesses. He brings a hands-on and practical approach to instruction, drawing on real-world experience from his leadership roles in finance, marketing, sales, and operations. Lynn is the Executive Director of the Anderson Center for Entrepreneurship and Innovation in the Haslam College of Business.



Cost of the program includes:

  • Breakfasts, lunches and break refreshments
  • All instructional materials including assessment tools
  • On-campus parking
  • Professional education credits, when requested

Preferred pricing is available for multiple attendees from the same organization.

Graduate & Executive Education ~ 504 Haslam Business Building ~ 1000 Volunteer Boulevard Knoxville, TN ~ 37996-4150
Phone: +1 865-974-5001 ~ Fax: +1 865-974-4989 ~ Email:


The University of Tennessee, Knoxville. Big Orange. Big Ideas.

Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System