The University of Tennessee, Knoxville

Leadership & Management Development

Haslam College of Business

Leadership Skills for Front Line Leaders

Research has shown that about 50% of all new leaders fail. This is true of team leads, shift supervisors, project leaders or managers. Oftentimes their strengths as individual contributors – the reason you selected them in the first place – work against them as they transition into a leadership role. The Leadership Skills for Front Line Leaders program is designed to set up new leaders for success by addressing the most common challenges they face. While no one can guarantee one’s success as a leader, this program will improve one’s chances.

The two-day program is designed to get participants thinking about leadership and how their interactions with others influence performance. From communication to conflict resolution and giving feedback, the Leadership Skills for Front Line Leaders program addresses the most pressing and immediate needs of the new leader. Additionally, participants are administered the MBTI so they better understand themselves and how they tend to view things in certain situations. While the program is designed for new leaders, experienced leaders wishing to expand their knowledge are welcome to attend.

This course is also available as a custom course on the Knoxville campus or at a location of your choice.

Key Benefits

The program places strong emphasis on practical, applied content using experiential and interactive learning methods. We’ll use discussion, exercises, and role-plays in addition to the individual assessment (MBTI) to reinforce the key learning objectives.

Through this course, you’ll learn to . . .

  • Inspire pace, quality and organizational commitment
  • Provide feedback to improve performance
  • Create a positive work atmosphere
  • To understand financial statements and contribution margin analysis
  • Develop essential leadership skills that move performance from acceptable to exceeding standards

Intended Audience

New or current team leaders, supervisors, project leaders or managers desiring to become better will benefit from attending this programs. This program is also excellent for individual contributors selected for a leadership position or having an interest in becoming a leader in their organization.


2 days

October 5-6, 2016
April 18 – 19, 2017

Part One:
October 23 – 24, 2017
Part Two
October 25 – 27, 2017


Cheryl Barksdale, Ph.D.—is a leadership consultant and expert in employee selection, executive development, experiential learning, performance appraisal, and individual differences in the workplace. She is the director of Leadership Development Assessments for executive MBA programs in the Haslam College of Business, Office of Graduate and Executive Education.

Elaine Seat, Ph.D., P.E.—has over 15 years of experience consulting, teaching and developing leadership skills for professionals. Prior to her appointment as a professor, she spent over 20 years in industry as an engineer, project and program manager and engineering manager. Elaine has her doctorate in sport psychology, emphasis in technical performance, and master’s and bachelor’s degrees in mechanical engineering. Elaine is a faculty member in the Management Department.



Cost of the program includes:

  • Breakfast, lunches and break refreshments
  • On-campus parking
  • All program materials and MBTI assessment
  • Professional education credits, when requested

Preferred pricing is available for multiple attendees from the same organization

Visit our preferred pricing page or call +1 (865) 974-5001 for more information.

Graduate & Executive Education ~ 504 Haslam Business Building ~ 1000 Volunteer Boulevard Knoxville, TN ~ 37996-4150
Phone: +1 865-974-5001 ~ Fax: +1 865-974-4989 ~ Email:


The University of Tennessee, Knoxville. Big Orange. Big Ideas.

Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System